March 16, 2021

Business team

Understanding Customer Experience with a COVID-19 Perspective

As we reel backward from the onslaught of COVID-19, we now find ourselves rebounding forward into 2021. The first quarter of 2021 has been full of uncertainty as the turn of administration put some doubts on the vaccine rollout. There are still many doubters in the population, even though more than 30% of the citizenry …

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