Month: September 2021

service agreement

Ways to Improve Customer Retention Through Customer Service for Service-Based Businesses

Many service-based business owners know that customer retention is one great way to increase profits. More important than bringing in new customers, these businesses focus on providing excellent customer service to their current customers. This way, these businesses can establish a loyal customer base to help them achieve growth and success more effectively. However, some …

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customer satsfaction

Why Is Customer Satisfaction Important?

Experienced business owners know that customer satisfaction is a critical element in businesses. Customer satisfaction refers to how the company meets or exceed their customer’s expectations. But why is customer satisfaction important? It’s important because it provides business owners a chance to make adjustments and improve. Many entrepreneurs found that the customer satisfaction metric helps …

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Pointers for Increasing Retail Sales in Singapore

When the pandemic started last year, governments around the world implemented lockdowns that restricted the movement of their citizens. Similarly, Singapore entered a circuit breaker period where gatherings at home and public places among people who do not live together were banned. The order was aimed at pre-empting the increase in infections in the city-state. …

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man packing his things

Relocating Your Business? Focus on These Marketing Strategies

Relocation is a critical stage for any business, no matter the intention behind the move. It can be a sign of expansion, availability of a better lease, the need for a larger facility, better accessibility for customers, or simply a change of direction. Whatever your reason, there are plenty of things involved before deciding to …

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flooded area

How Businesses in Flood-Prone Areas Can Stay Protected

In 2019 alone, floods and flash floods caused approximately $3.75 billion worth of crop and property damage across the U.S, including commercial properties. And just recently, Hurricane Ida ravaged several parts of the country with floods and heavy rainfall, causing economic damage that could tally up to $95 billion—which would make it the 7th costliest …

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employees

A Guide for Entrepreneurs Who Want to Increase the Productivity of Their Employees

Running a business can be challenging. If you’re an entrepreneur, you know that it’s your responsibility to make sure that all your employees are productive. For most entrepreneurs, this is easier said than done. Productivity is not something that comes naturally to everyone. It takes time and dedication to improve productivity in general. Productivity is …

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